Complaints Updated on 5th May 2021 Thank you for purchasing from The Beauty Store, while we endeavour to ensure every customer recieves the best service sometimes issues may arise. Do you think your order has been lost, missing products from your order, receieved damaged/faulty goods or want to claim using your warranty? Follow the below links for more info and to contact us. Problems with your order I haven’t received my order I am missing products from my order I recieved a damaged/faulty product I want to make a claim using my warranty